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EvenFlo

Harness Buckle Recall

Friday, April 4, 2014

Dear Valued Evenflo Consumer:

Evenflo designs, engineers and tests its products with safety as its number-one priority. It is with an abundance of caution, therefore, that Evenflo has decided to recall select 2011-2014 convertible car seats and harnessed booster seats, identified below by name, model number prefix and date of manufacture.

The following two tables (Table A—U.S. and Table B—Canada) of Model Names, Model Number Prefixes and Affected Dates of Manufacture provide guidelines to determine if your seat may be impacted.

  • If your seat’s Model Name and/or Model Number Prefix is listed below AND your seat’s Date of Manufacture falls within the corresponding Affected Dates of Manufacture, please click here or call 1-800-490-7591 to determine if your seat is impacted by this recall. In an abundance of caution Evenflo has included the largest possible date ranges for each model category, but your specific seat may not be impacted.
  • If your seat’s Model Name and/or Model Number Prefix is listed below, but your seat’s Date of Manufacture does not fall within the corresponding Affected Dates of Manufacture, then your seat is NOT impacted by this recall.
Table A: Affected car seats in the United States
Model Name Model Number Prefix Affected Dates of Manufacture
Momentum 65, Momentum 65 LX and Momentum 65 DLX 385 3/4/2013 through 8/26/2013
Chase, Chase LX and Chase Select 306 6/12/2012 through 10/3/2013
Chase LX and Chase DLX 329 8/23/2011 through 3/3/2014
Maestro and Maestro Performance 310 8/22/2011 through 10/17/2013
Symphony 65, Symphony 65 E3, Symphony LX, Symphony DLX and Snugli All-in-One 345 or 346 10/2/2012 through 8/26/2013
Titan 65 and SureRide DLX 371 6/20/2012 through 10/17/2013
Secure Kid LX, Secure Kid DLX, Secure Kid 100, Secure Kid 300, Secure Kid 400 and Snugli Booster 308 12/13/2011 through 3/3/2014
Table B: Affected car seats in Canada
Model Names/Nom de modèle Model Number Prefix/ Numéro de modèle préfixe Affected Dates of Manufacture/Dates de fabrication concernées
Momentum 65 DLX 385 5/1/2013 through 5/31/2013
Chase LX and DLX 306 and 329 10/28/2011 through 10/3/2013
Maestro 310 10/3/2011 through 10/17/2013
Symphony 65, DLX, LX and Snugli All-in-One 345 and 346 11/30/2012 through 8/26/2013
SureRide DLX 371 6/1/2013 through 6/24/2013
Secure Kid LX, 400 and Snugli Booster 308 1/1/2012 through 2/6/2014

These select models use a harness crotch buckle which may become resistant to unlatching over time, due to exposure to various contaminants (like food and drinks) that are present in everyday use of the convertible car seat or harnessed booster by toddlers. This condition may make it difficult to remove a child from the vehicle. There is no such risk if the buckle is functioning normally. These convertible car seats and harnessed boosters meet all requirements for crashworthiness under the federal FMVSS 213 and CMVSS 213 safety standards and can continue to be used to transport your child safely, if you are not experiencing difficulty unlatching the buckle. Importantly, Evenflo has received no reports of injuries to children in connection with the use of this buckle on the seats that are subject to this recall.

Evenflo is providing to consumers who own affected seats a remedy kit, free of charge, that includes a replacement buckle and instructions for the installing the new buckle. The remedy kit is available by placing an order with Evenflo or calling 1-800-490-7591. Please do not return these convertible car seats and harnessed boosters to retailers. If you are experiencing difficulty unlatching your buckle before your remedy kit arrives, cleaning the buckle should alleviate the difficulty. Instructions for cleaning your buckle can be found here.

We place great importance on your trust in us, and we apologize for any inconvenience or concern this matter has caused for you and your family.

Evenflo is conducting this voluntary recall in coordination with the U.S National Highway Traffic Safety Administration (“NHTSA”) and Transport Canada (Français.)

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